Privacy Policy

Last updated: January 2025

Accident Assist (operated by Climax BPM) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

About Accident Assist

Accident Assist is a marketing and information service operated by Climax BPM. We provide educational content about personal injury law in South Australia. We are not a law firm and do not provide legal advice or representation.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Details about your injury or situation
• Location information (city/region)
• Preferred contact method
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Contact you to discuss your situation and understand your case
• Provide you with educational information about injury law and your legal rights
• Respond to your enquiries and provide customer service
• With your explicit consent, connect you with authorized legal partners who may be able to assist you
• Send you relevant information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

Sharing Your Information

When you submit an enquiry, you provide consent for us to contact you to discuss your situation. If, after our discussion, you wish to be connected with a legal professional, we may share your information with authorized legal partners. All connections are consent-based and only occur with your explicit permission. We do not sell your personal information, trade clients, or receive referral fees. We operate in full compliance with applicable regulations.

Data Security

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Withdraw consent for us to use your information
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: