Public Liability Information

Understanding Public Liability Claims

Public liability refers to injuries that occur on public or private property due to unsafe conditions or negligence. Property owners and occupiers have a duty of care to ensure their premises are safe for visitors.

Common Types of Public Liability Incidents

• Slip and Fall: Wet floors, spills, poor lighting, or inadequate signage
• Trip Hazards: Uneven surfaces, broken pavement, obstacles in walkways
• Shopping Center Accidents: Injuries in retail stores, malls, and car parks
• Council Property: Injuries on footpaths, parks, and public facilities
• Restaurant/Cafe Accidents: Injuries in hospitality venues

Duty of Care and Liability

Property owners and occupiers have a legal duty to maintain safe premises. When they fail to meet this duty and someone is injured as a result, they may be liable for compensation. Understanding duty of care is essential for public liability claims.

What to Do After a Public Place Injury

1. Seek medical attention - Get treatment and medical documentation
2. Report the incident - Notify the property owner or manager immediately
3. Document everything - Take photos of the hazard and your injuries
4. Gather evidence - Get witness details and incident reports
5. Keep records - Save all medical bills, receipts, and correspondence
6. Understand your rights - Learn about public liability claims and compensation